Shipping/Exchanges

Returns:

We want to work with everyone and make your experience as smooth as possible. In the event that you receive damaged or incorrect merchandise, please call or email us to receive instructions on how to return your items.

We cannot accept previous worn apparel or opened CDs. Each return is handled on an individual basis and has to be within 14 days of receiving your items.

Due to the nature of the store, credit card refunds will only happen in rare cases and in the rare case where we can’t find a solution, a gift certificate will be applied. This will save a lot of time on each end of the process.

Shipping:

We offer Fed Ex and USPS for shipping and we can offer premium shipping when needed.

Keep in mind that orders cannot be shipped same day. We will always process orders the next business day.